An overview
This page outlines the information topics covered by our privacy policy. The final wording is being reviewed before the store opens for orders.
Information you provide
When you contact us, you provide the details entered in the form, including your name, reply address and message. When orders are available, the checkout asks for the information needed to process an order.
- Orders
- Contact, delivery and order details.
- Messages
- The information included in your support request.
- Preferences
- Choices about optional communications.
How information is used
The final policy will describe order fulfilment, customer support, site operation and any optional marketing uses. Optional communications should remain a separate choice.
Service providers & cookies
The published policy will identify the services used for payments, delivery and site analytics, together with any available cookie controls. These service details are still being confirmed.
Your choices
For a privacy question, preference change or information request, start with our contact form. Tell us what you need without including payment card details or other sensitive information.
Contact usRetention & security
Details of how long information is kept and the measures used to protect it will be provided in the completed policy.
Policy updates
The final policy will include an effective date and explain how changes are communicated.
Questions about privacy?
Ask us about a product, an order, or the information on this page.
Get in touch